FINANCIAL PLANNING AND ANALYSIS FOR STARTUPS IN THE E-HEALTH SECTOR

Nowadays, e-health is gaining momentum on a global scale by responding to the previously unaddressed needs for a better healthcare system. It aims to facilitate the healthcare sector's activities and to offer greater ergonomics for practitioners and easier accessibility for patients. This is the mission of Doctolib, the leader in e-health in Europe. I had the opportunity to undertake a 6-month internship in Paris within the Financial Planning and Analysis department of this company. I was part of the Business Partners team, which managed the company’s costs. This internship report aims to provide insight into the challenges of financial planning and analysis in the e-health sector by presenting the existing literature that encompassesthis topic and by explaining the tasks of the cost management team performed within this department. It also aims to explain the organization within the finance department of Doctolib by focusing on how costs are managed, forecasted, and controlled. Through this report, I attempt to demonstrate the close interconnection between the academic knowledge I have acquired within the Master´s degree program in Finance at the ISEG – Lisbon School of Economics and Management, Universidade de Lisboa, and the internship work, conducted within the e-health start-up company Doctolib. Through my internship, I took part in the daily tasks of a Financial Planner & Analyst within the Business Partners team. I participated in the monthly closing, the forecasting of Doctolib’s expenses and the monthly reporting. I have also been able to use my academic knowledge to optimize an internal process within Doctolib.