Project Management Internship at Capgemini Engineering

Project Management is a significant contribution to project success. Within it is capacity planning and resource allocation, which allows managers to monitor project demand with qualified capacity and resources, direct multidisciplinary groups, and distribute tasks throughout the project. Within this project, a necessity to plan and manage capacity and resource allocation emerged, and an internship project management role was created at Capgemini Portugal to execute activities and research this topic. The present report seeks to study: (1) How to develop an efficient and effective capacity plan within project management? (2) Is it possible to learn how to manage projects and capacity through this internship? And with the results, create a proposal of capacity planning and resource allocation implementation for the organization. The present study was conducted through a qualitative approach and a heterogeneous intentional sampling with professionals of Capgemini Engineering. Two semi-structured, one-to-one, internet-mediated interviews were carried out with experienced managers of the company. The results allowed us to conclude that (1) it is necessary to consider the characteristics of the project and, using a mix of strategies and techniques, develop a plan that will best suit their needs. Additionally, (2) that with this internship, it is possible to learn to manage project and capacity through all of the activities executed, feedback received, studying, and the creation of this report.