How Supply Crisis Brings Resilience: The Case of Procter & Gamble

With the Covid-19 pandemic, supply chain resilience has become one of the most interesting and critical topics, as businesses have had to rethink their global strategy, emphasizing the importance of supply chain strategies. This internship report aims to demonstrate the critical nature of supply chain risk management as a precursor to resilience. As a result, the internship report covers the literature on supply chain and supply chain disruptions, emphasizing the effect of COVID-19, supply chain risk management and best practices, and finally, resilience. Then, the report addresses the internship functions and activities that took place throughout the eight months, with an emphasis on supply risk management tactics. Finally, a discussion of practices followed by Procter and Gamble (P&G) was confronted with the academic literature. The results show that the company demonstrated significant resilience not only through robust risk management strategies but also through its ability to adapt existing strategies and processes to the new environment during the pandemic.