DIGITALIZATION: MANAGERIAL COMPETENCIES IN IT CONSULTING

Digitalization plays a crucial role in changing the way companies work, impacting everything from how they connect with customers to how they streamline their operations and develop new ways to create value across different industries. In this context, the IT consulting sector has emerged as a significant market with substantial growth potential. This report aims to investigate how managers can achieve success in the IT consulting industry within digital transformation and to provide recommendations for improving the company that offered the internship, which served as the basis for this report. Employing a qualitative methodology, the research relies on semi-structured interviews with managers active in the field. The findings outline effective strategies, best managerial practices, and methods for assessing managerial performance, comparing these with existing literature. Additionally, the report uncovers essential skills that consultants should acquire to excel. The major contribution of this work are the recommendations done to the company of the internship combined with the establishment of key principals designed to guide managers toward success in the IT consulting domain.