Portal Fenix:
Our students have an Academic Management portal - "FENIX" where they can consult the curriculum plan at any time of day and from anywhere, register and consult the curricular units in which they are enrolled, grade transcripts, summaries, exam schedule, tuition fee payment status, school timetable, special statutes, issue statements, etc.
You should also check institutional communication regularly in the "Personal" > "Communication" > "Inbox" - here are announcements with information from the ISEG community.
With the aim of making the communication process with the entire academic community more effective, email and the FENIX Portal are the priority means of internal communicationTherefore, it is the student's responsibility to always have his/her e-mail address, photo, ID card expiration date and personal data duly filled in and updated in your personal information on the "FENIX" Portal", either to comply with the directives of the Directorate General for Higher Education, or because of the transparency that ISEG has always been known for, as well as to avoid any possibility of fraud.
Institutional Email:
After registration, an institutional email account is automatically created.
To access this account, click on webmail (in the top right-hand corner of the ISEG homepage) or follow the link: https://outlook.office365.com
The email address starts with the student number, e.g. l12345@aln.iseg.ulisboa.pt (the first letter is a lowercase L)
The PASSWORD is the same as on the Fenix Portal.
(This data is contained in the information that is made available to you when you register).
Important Notes:
→ If you have problems with the password in your email, you can retrieve it from the Fenix portal: "Personal" tab > "ISEG Services" > "Activate Password Recovery"
→ If you don't know your institutional email address, you can check it on the Fenix portal under: "Personal" tab > "Personal Area" > "Personal Data".
→ If you don't have the password to access Fenix, the Helpdesk may generate a new one. (helpdesk@iseg.ulisboa.pt)
→ In the event of any kind of problem, you should report it to Helpdesk (top right corner of the ISEG homepage)
→ The Applicant User should no longer be used as this login does not have access to all the information on the Portal.
Email personalization:
The institutional email address (where all ISEG communication is sent) starts with the student number, for example: l12345@aln.iseg.ulisboa.pt (the first digit is lowercase L)
This field can be customized only once by the student, in Fenix, in "MyFenix"; "Personal Info" > "Personalized Email" - allowing the "l12345" to be changed to any name the student wishes.
After this customization, you must log in to office 365 with the new address. If you have problems with your password, you can change it in the Fenix portal: tab "Personal"> "Personal Area"> "Change Password".